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Packaging&Shipping
FAQ
Q1. How can I get a quotation ?
FAQ
Please provide the details of products such as 1. size 2. material / weight, printing / color 3. surface finishing 4. package 5. MOQ 6. artwork (if needing) 7. transaction term 8. destination
Q2. When can I get the quotation after my inquiry ?
Basically, we will reply the quotation to you within 24 hoursunless the material or the accessory with special specification takes time to get costs. But if you need the quotation urgently, please tell us and provide us the complete details, then we will reply the quotation to you ASAP.
Q3. Do you have MOQ request? Do you accept small order ?
Yes, we have MOQ request and also can be adjustable depending on the different product specifications or material MOQ. In addition, small order is also acceptable.
Q4. Can you provide free sample for quality checking if I have the interest in your products?
Yes, we can provide free samplebut you need to bear the freight.
Q5. How much for making a customized sample and when I can receive it ?
Basically, the sample fee will be different depending on different product,size, material, printing, package, surface finishing,if having die-cut design or not…etc. Please kindly provide us complete details and we will reply you the exact sample fee. It is estimated you can receive the sample in 7-14 days after paying the sample fee.
Q6. Can you help me to add my LOGO for my product?
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Yes, it is no problem to print your LOGO on the product. According to the local law, please provide us the AUTHORIZATION LETTER to print your LOGO in our workplace before sampling or production.